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Remote I.T. Support Vendor
Remote Accountant / CPA
Internal I.T. Helpdesk
Hardware/Software Vendor

ABOUT US

Hardware and Software Manufacturers

Support costs too high?  Need to improve support, but reduce expenses?  Now you can.  RDS Client allows you to temporarily connect remotely to your users PC and view their screen and control their mouse and keyboard.  Once connected you’ll troubleshoot their hardware and/or software and fix the problem.  Now you can solve more problems with faster resolution and you’ll experience less calls to Tier 2 support.  Once you disconnect the remote session all remote control software is removed from the user’s PC.

Benefits
• Improve first call resolution.
• Decrease call times.
• Increase customer loyalty.
• Increase maintenance contracts.
• Include remote training.

Buy RDSClient Now!
 

24x7 Remote, Inc.
Toll Free: 1.866.353.9939
Direct & International: 503.353.9939
Fax: 503.353.0259
E-Mail: sales98@24x7remote.com

Web: www.24x7remote.com

TESTIMONIALS

"The thing that I really appreciate about RDSClient is the ability to customize it, on-the-fly, to match our own company logo. To our customers, RDSClient looks just like..." [more]

"The thing that I really appreciate about RDSClient is the ability to customize it, on-the-fly, to match our own company logo. To our customers, RDSClient looks just like our own creation. On our site, we give subscribed support clients their individual logins, where they find a clickable link to the RDSClient tool and presto! We’ve received a lot of positive customer reaction when RDSClient lets us come to the rescue of panicked computer users so quickly." [less]

Tommy Figel,
Figel Systems

"We tried a number of off-the-shelf, shrink-wrapped software packages before discovering 24x7Remote and their RDSClient tool.  RDSClient made remote support easy, and..." [more]

"We tried a number of off-the-shelf, shrink-wrapped software packages before discovering 24x7Remote and their RDSClient tool. The off-the-shelf software actually added a layer of difficulty when we tried to help our customers from remote. RDSClient made remote support easy, and at the same time inexpensive. We’re please with how RDSClient has allowed our shop to offer a REAL remote-support option to our customers, and without having to go broke doing it!" [less]

J.R.
Mayden Tech.

"At first, I told my boss about how we could get remote support for free. But, the freebies I tried were cumbersome, and didn’t allow us to..." [more]

"At first, I told my boss about how we could offer remote support for free. But, the freebies I tried were cumbersome, and didn’t allow us to offer our customers a really polished and professional appearing solution. They didn’t instill the confidence or enhance the impression of our support skills with our customers. RDSClient doesn’t get in the way of what we do for our customers because it just works!" [less]

Ian Sander
Tech Around

"I chose RDSClient because it fit in our budget between the free geek toys we had already tried, and the expensive, per-user license fee options. Those per-seat license fees are killers if you have..." [more]

"I chose RDSClient because it fit in our budget between the free geek toys we had already tried, and the expensive, per-user license fee options. Those per-seat license fees are killers if you have several support agents, like we do, that rely upon remote support tools! The folks at 24x7Remote allow RDSClient to be used for as many agents as we need, for just a single annual purchase price, including any upgrades." [less]

William de Long
ADP

"Having used RDSClient to resolve some fairly serious problems at the Server level of customer installs, I think you guys should..." [more]

"Having used RDSClient to resolve some fairly serious problems at the Server level of customer installs, I think you guys should rename this critter. Calling it a Remote Desktop Solution Client doesn’t do it justice. We’ve used it to access, and fix our customer’s Servers even more often than their desktop machines!" [less]

Chris Summers
Compu-Repair

"I love RDSClient. I’m a CPA who has several small business clients about 40 miles north..." [more]

"I love RDSClient. I’m a CPA in Salem [OR] who has several small business clients 40 miles north, in Portland. RDS Client allows me to help those company bookkeeper(s) from remote instead of having to charge them for a special trip, or play catch-up later, when I make my once-per-month trip to visit their offices in-person. RDSClient makes it a cinch to take control of their PC and manipulate QuickBooks, Peachtree, or whatever accounting data, from right here, in my own office!" [less]

John Rodgers, LLC